NetSetGo
Let’s play

BEFORE YOU PLAY

Privacy policy

At NetSetGo, we respect your privacy and are committed to protecting the personal information you provide when using our platform. This policy explains what information we may collect, how we use it, and the steps we take to protect it.

1. Information we may collect

Depending on how you use NetSetGo, we may collect:

  • Your name, email address, and telephone number.
  • Account information.
  • Booking and transaction details.
  • Sports preferences and related information.
  • Information you provide when contacting customer support.
  • Payment-related information and evidence needed to review and manage transactions.

2. How we use your information

We may use your information to:

  • Create and manage your account.
  • Process and manage bookings, payments, and transactions.
  • Provide customer support.
  • Communicate with you about bookings, services, and important updates.
  • Improve the functionality, security, and user experience of NetSetGo.
  • Prevent fraudulent or unauthorized activity.
  • Develop and improve our services.

3. Payment information

NetSetGo may receive transaction information and payment evidence needed to verify and manage a payment. Where a third-party payment provider is used, that provider may process payment information under its own terms and privacy policy. We do not intend to store complete card numbers or other sensitive card credentials.

4. Sharing of information

We may share relevant information with sports facilities, service providers, payment processors, or other service partners when necessary to provide a service you requested. We do not sell your personal information to third parties for unrelated purposes.

5. Data security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee complete security for information transmitted over the internet.

6. Your responsibility

You are responsible for keeping your account credentials confidential. Notify NetSetGo immediately if you believe your account has been accessed without authorization.

7. Policy updates

We may update this policy to reflect changes in our services, technology, or legal requirements. We encourage you to review this page periodically for updates.